Frequently Asked Questions
Coco Plum Island Resort FAQs
We have listed our most frequently asked questions below. Feel free to contact us with any additional questions. Our experience has taught us that when we communicate with our clients directly, it allows us to effectively help plan the perfect vacation.
About Our Packages
Yes. A 25% deposit is due at the time of booking. The non-refundable balance is due 30 days prior to arrival. Except for stays between Christmas & New Year (December 18th to January 5th) which requires payment in full 60 days prior to your arrival. Reservations made less than 30 days prior to arrival are to be paid in full upon receipt of confirmation.
No, we do not include the international airfare from your home town to Belize in the package rates. However several packages do include the cost of the local airfare between Belize City and Dangriga. Please check the Package Comparison Chart on this page to see if your package of choice includes the local Belize puddle jumper flight.
No! Once you have made your reservations with us, we will be happy to make the appropriate local flight reservations for you, just e-mail us your international flight itinerary. The cost of the local round trip flight to and from the international airport in Belize City and Dangriga is approximately $161.50 US per person and flight time is approximately 20 minutes. We generally book this local flight the month prior to your arrival.
The package rates do not include gratuities. We have developed a suggested gratuities guide in response to guest feedback. Please bear in mind that it is meant only as a guide for you. The actual amount is left totally to your discretion and dependent upon the quality of service. We suggest $250 per couple for a six to seven night stay for the entire staff. Operating Coco Plum Island Resort is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel. We ask that if you choose to leave a gratuity, you leave the entire amount on your signed invoice and pay for it with cash or credit card at check-out. Gratuities are pooled every two weeks and distributed by head office upper management.
This is highly unlikely due to the generous portion size of the meals on Coco Plum! Please see to the Food + Drinks page for details about the delicious meals we serve. We also serve complimentary afternoon bar snacks and generally have a pastry available mid-morning.
Imported call drinks (i.e., mixed and frozen drinks made with imported liquor) and wine (other than the bottle of wine included in the Honeymoon/Romance package) are not included in any of our packages. We do, however, have a Happy Hour most evenings during which drinks are half price.
Pina coladas are included as a part of the Unlimited Local Bar amenity. Wine is not included, so you may want to take advantage of our daily Happy Hour specials from 4pm to 6pm.
If you decide on the All Inclusive package, the current cost per person of the round trip ticket to and from Belize City and Dangriga is $161.50. These fees are included in the rate for the Honeymoon/Romance package. Additionally, if purchase the Honeymoon/Romance package you will receive a bottle of wine, nightly turn down service and one romantic candlelight dinner served on our beach, the end of the pier or your veranda.
Yes, you can split your vacation between both Belizean Dreams and Coco Plum Island by booking our Inland/Island Package. Kindly contact us at email@example.com for rates and availability.
Unfortunately, you are not able to do this as we are two separate resorts and therefore we would require you to cancel with us in writing directly (adhering to our cancellation policy) and thereafter book with Belizean Dreams Resort in accordance with their booking policy.
Both Belizean Dreams Resort and Coco Plum Island Resort are home to two equally excellent, yet slightly different, oceanfront restaurant and bars, the Woven Palms and the Coco Palms Restaurant, respectively. The Woven Palms Restaurant at Belizean Dreams Resort offers an assortment of menu options to choose from for breakfast, lunch, and dinner ranging from popular favorites to local delicacies. The Woven Palms Restaurant is famously known for providing a traditional daily special reflective of the distinctive cultures in Belize.
Meals at the Coco Palms Restaurant on Coco Plum Island are a unique blend of fresh and in season homestyle cooked meals with a touch of gourmet island infusion. Sourcing goods on a private island enables Coco Palms to offer purposely chosen set menu options for breakfast, lunch, and dinner. Dinner at Coco Palms is a three course meal with two entree options, usually either of seafood or meat. Bar snacks are also included at both resorts with the Inland & Island Package. Both restaurants cater to any dietary restrictions or food preferences, offering delicious vegetarian, vegan, and gluten free choices.
The rainy season traditionally runs from June to November. On the cays, the rainy season is usually manifested in squalls, leaving plenty of time for all your activities. If it rains too much in the rainforest, then some of the inland trips on the mainland tours may be a bit challenging. We are flexible and if we consider an inland tour too dangerous, we will substitute it for an activity on or around the island.
If you want to make calls to the U.S. from your cell phone, we suggest that you call your cell phone provider and ask for international roaming (there is a monthly fee). Guests who use Sprint, Cingular, and T-Mobile have done this and it works well.
Belize is a parliamentary democracy. The government is headed by the prime minister while the nominal head of state is Queen Elizabeth II, who is represented by a governor-general. Belize was a British colony in the late 19th century. In 1964, it became self-governing and independence followed in 1981. Belmopan is the capital. The population of Belize is approximately 366,000.
No, U.S. dollars are accepted everywhere in Belize, but not U.S. coins. It is best to bring smaller denominations as change in U.S. currency may be limited. The majority of all hotels, restaurants and shops in the major towns and tourist areas accept major credit cards. Street vendors and smaller establishments in remote areas may accept only cash.
We accept MasterCard, Visa, Discover, and American Express. We gladly accept U.S. currency at Coco Plum Island.
The Belize dollar has an exchange rate of roughly two Belize dollars to one U.S. dollar. It is your responsibility as a traveler to a foreign country to investigate these variances/fees. Coco Plum Island Resort will not issue refunds for any currency variances and/or bank fees.
In Belize, a ‘cay’ is an island. Coco Plum is a series of Belize Cays. Coco Plum Cay, is commonly known in other parts of the world as Coco Plum Island. People in different parts of the world also spell Cay as Caye. You are welcome to call us Coco Plum Island, Coco Plum Caye or Coco Plum Cay – whatever you like!
Dangriga, the largest town in the Stann Creek District, is located 55 miles from Belmopan (the Capital) and 105 miles from Belize City. With a population of 8,100, it is one of the largest Garifuna (or Black Carib) communities in the world. Dangriga takes its name from the local Garifuna language, loosely meaning ‘here, the sweet water is close at hand.’ It lies peacefully along the banks of the North Stann Creek River, whose water is legendary. The town’s drinking supply is refreshingly cool and arguably the best tasting in Belize. The town’s dreamy atmosphere still harks back to a past age. The houses are made of weathered wooden planks and raised on stilts. Fishing dories lie tied up along the banks of the river. – Belize Tourism Board
Yes. However, sometimes this departure tax is included in your international airfare ticket. It is best to check with the airline when purchasing your ticket. The total international departure fee is approximately $38 US payable in cash only.
About the Island
Keep in mind that when you travel to the tropics, bugs (mosquitoes and sand flies) can be expected. So, the short answer is yes. We attempt to curtail the sand fly activity on the island (the sand flies are less active during times of high wind). If you are sensitive to biting insects, it is very advisable to bring insect repellent for use on the inland tours and for use on the island as needed. You may also want to bring a citronella candle for your veranda in case the bugs are active.
It will depend on which mainland tours are scheduled for that day. Click the tour schedule to take a look at the times.
Yes, each cabana has a 5 gallon container of bottled water. Coco Palms (our island restaurant) and Coco Breeze (our island bar) also serve bottled water and we provide purified water for tours and activities.
Yes, we have a generator which runs 24 hours a day. The outlets are just like yours in the US (110V)! So no need to bring a converter.
Complimentary wireless internet service is available to guests of Coco Plum Island Resort. However, reception is better on some parts of the island versus others. Furthermore, our system is dependent on the local telephone companies and telecommunications in developing countries are far from optimal. Therefore, we ask that you download music, books, movies, etc prior to coming to Coco Plum so you can enjoy listening, reading, watching without interruption. You may also want to alert you family and friends that internet may not be available 24/7 so they will not be worried you don’t reply to their texts or emails immediately.
Check-in time is 2:00 pm and check-out time is 11:00 am, but if there is a boat leaving the island at a later time you can take it!
Call the reservation office toll free 1-800-763-7360 during the following times:
Monday thru Friday 8:00 am – 5:00 pm and Saturday 8:00 am – 12:00 pm Central Standard Time (with no Daylight Savings time change); closed Sunday
You can also contact us via email with general questions, questions about reservations or to check for availability, at firstname.lastname@example.org. Additionally, you may choose to use our handy Personalized Rate Quote form.
We are an adults-only private island resort. The minimum age of our guests is 18.
We are a fairly casual resort, so we do not have a dress code for dinner. We recommend shorts, tank tops, slippers and little summer dresses for women, but sure to pack a light cardigan for the evenings, in case it gets little chilly during your stay; shorts, t-shirts and casual shirts for men.
The major difference between the cabana types is size. The Standard Cabanas are over 300sq. ft., the Suite Style Cabanas are over 400 sq. ft. and the Premium Suite Style Cabanas are over 600 sq. ft. Also, while the Suite Style Cabanas and Premium Suite Style Cabanas have a kitchenette and plush queen size pull out sofa bed, the Standard Cabanas have a mini refrigerator, a microwave and a coffee maker. Furthermore, the Premium Suite Style Cabanas have double vanity sinks in the bathroom while the other cabana types have a single vanity sink. Other than that, they are equally comfortable and equipped with modern amenities.
Some guests stay with us after (or before) visiting a hotel or resort on the mainland. In those instances, ask your hotel to drop you off at our Dangriga office. It is best to have your hotel call our Dangriga office (M-F 8:00am-12:00pm, 1:30pm-5:00pm-Belize time) at 522-2200 (local Dangriga number) the day prior to your arrival to arrange a drop-off time.
The directions to the office are as follows:
The office is located at 3 miles on the Stann Creek Valley Road, on the right side of the road if you are driving to Dangriga from Belmopan. The office is a 2-story, blue and white cement building. There is a boat repair yard located just before our office which is also on the right side.
The process once you arrive at BZE is very simple! The airport has 3 huge rooms – one for arriving passengers, one for departing passengers and one for the airline counters. In one room you will go through Immigration and Customs. When you exit, tell the person at the door that you need to catch a Maya Island Air flight and they will point you to the room on the left where the departing airlines counters are situated.
When you land at the Dangriga airport, you will be greeted by a member of the Coco Plum staff. It is a very small airport and very few people deplane, so recognizing you is not a problem. From there you will be driven to the boat dock (about a 10 minute drive) where you will be taken on a 30 minute boat ride to the island.
A valid passport for citizens of the U.S., Britain, Canada, Australia, Hong Kong, Mexico, New Zealand, Norway, Venezuela, CARICOM member states, nationals of European Community countries is all that is required. Belize requires citizens from the following countries to have an entry visa: China, Cuba, Columbia, Honduras, Haiti, South Africa, Taiwan, India, and Libya and more. To see a complete list please go to: http://www.belize.gov.bz/
Belize City is only a two-hour flight from Miami, Houston, or Dallas. There are daily flights offered to and from these cities.
Presently, for non stop flights:
- American Airlines flies from Miami (MIA) and Dallas (DFW)
- United Airlines flies from Houston (IAH)
- United Airlines flies from Newark, NJ (EWR – Liberty) certain times of the year
- U.S. Airways flies from Charlotte, N.C. (CLT)
- Delta flies from Atlanta (ATL)
- Delta and American Airlines flies from Los Angeles (LAX)
- TACA flies from San Salvador (SAL) and Guatemala City (GUA)
- Southwest Airlines from Houston (HOU), Denver (DEN) and Ft. Lauderdale (FLL)
- WestJet from Toronto, Canada (YYZ)
There are also 1-stop multiple carriers from New York to Belize. This info is subject to change so be sure to check with the airlines or your travel agent.
Special Note: Be sure to schedule your international flight to arrive in Belize City (BZE) by 3:30 p.m. Why? The last flight from Belize City to Dangriga departs between 4:30 p.m. and 5:00pm.
Coco Plum Island Resort is located just off the coast of Belize, on a privately owned 16 acre cay. It is one of the three cays of the Coco Plum Range. It is the only facility on the cay and is approximately nine miles off the coast of the culturally-rich, southern coastal town of Dangriga. Coco Plum is a quick 10-minute boat ride from Belize’s amazing Barrier Reef where you can enjoy fabulous snorkeling and diving and it is only a 30-minute boat ride from the mainland, giving guests the option to participate in mainland adventure tours.
We have 2 boat transfers for check-in – one at 2pm, the other at 5:30pm. Arriving in BZE by 11:30 am will ensure you are able to depart for check-in on the 2pm boat. If you can’t make that time, we advise that you arrive in Belize City (BZE) no later than 3:45pm as the last local flight to Dangriga leaves between 4:30pm and 5:00pm.
The boat leaves Coco Plum for Dangriga (check-out) at 8:00AM and 11:00AM. Please note: boat transfer times may be subject to change due to external factors which include but are not limited to imposed international flight schedule changes.