Coronavirus Information

COVID-19 Update

In these unprecedented times surrounding the Covid-19 pandemic, the health and safety of our guests and staff is of the utmost importance. The Government of Belize recently announced that the Philip Goldson International Airport will reopen on August 15, 2020 (as of August 5th this has been pushed to an unknown date). The reopening of the international airport for tourism, which was closed in late March to mitigate the spread of Covid-19, comes ahead of the reopening of our land borders as well as cruise tourism. Thankfully, Belize has been able to closely monitor the spread of the virus and Belize is considered a safe travel destination. Coco Plum Island Resort has officially passed inspection and is a Tourism Gold Standard Hotel approved by the Government of Belize which requires enhanced hotel and restaurant cleaning practices, social interactions, workplace policies, and standard operating procedures, while ensuring minimal impact on the guest experience.

Belize is known as being a top travel destination in Central America and the Caribbean and given the country’s management of the virus to date, we are perfectly poised and committed to protecting health and safety while providing a one of a kind vacation experience.

Coco Plum Island Health & Safety Plan

With the international airport as Belize’s first port of entry to reopen, the Government has made a number of modifications to ensure safety. These new rules of engagement apply to both visitors entering the country and to hotels in order to stunt the re-emergence of the Covid-19 virus in Belize. Moreover, the Belize Tourism Board and the Ministry of Health have simultaneously launched reopening guidelines for hotels & restaurants which were introduced as part of the Government’s commitment to keep Belizeans, tourism dependent communities, and visitors safe from the risks related to coronavirus.

Covid-19 Entry Requirements: The Government of Belize has made a number of modifications to ensure safety as it reopens the International Airport on August 15, 2020 (as of August 5th this has been pushed to an unknown date). To summarize, some of the specific requirements that must be undertaken prior to travel includes, but are not limited to the following:

  • Download the Belize Health App and complete the required information at least 72 hours prior to arrival. A QR code with a unique ID number will be returned to you, and will be used for contact tracing while in Belize. The Belize Health App is not yet available for download but will be prior to Belize’s reopening on August 15, 2020 (as of August 5th this has been pushed to an unknown date). Check back here before arrival: https://www.travelbelize.org/health-safety
  • Either present a negative PCR test result taken within the last 72 hours prior to arrival or pay (USD$50) for a rapid test within the airport at your expense. Rapid test results will be available within 15 - 30 minutes after testing.
  • Wear a mask while in public spaces and at the resort’s shared public spaces as well as maintaining social distancing.
  • In the case of a positive test result while at the Belize International Airport and/or a display of symptoms while at the resort, you will be required to quarantine at the traveler’s expense.
  • If you are placed into quarantine, our cancellation and rescheduling policies still apply. If you are required to be quarantined while at the resort for an extended period of time, the resort will provide a discounted rate for accommodations and meals, pending availability.
  • We do not recommend traveling to Belize if you have displayed symptoms of COVID-19 in the last 14 days prior to your arrival date. This will prevent you having to quarantine in Belize for an extended period of time.
  • More information regarding entry requirements can be found on the Belize Tourism site: https://www.travelbelize.org/health-safety. As well as our resort policies which include necessary COVID-19 updates: https://www.cocoplumcay.com/policies.

 

Covid-19 Resort Precautions: For the safety of our guests and staff, we have implemented a series of Covid-19 resort precautionary measures to ensure the health and well being while maintaining a warm & welcoming environment as follows:

  • Social distancing and the use of face masks while in public spaces
  • Low contact check-in & out procedures
  • Hand sanitizing stations across the property
  • Enhanced room cleaning & disinfecting and increased sanitization of public spaces and high touch surfaces
  • Daily health checks for guests and employees
  • Due to the impact of the Coronavirus pandemic, tour schedules and availability may be altered. The Front Desk will confirm your tours upon checking in and we will do our best to offer alternative options!

 

Enhanced Cleaning Protocols
As previously mentioned, the Belize Tourism Board and the Ministry of Health have released reopening guidelines for hotels & restaurants and we have obtained our Tourism Gold Standard Certification. Additionally, we are communicating with our employees and guests the importance of preventative measures such as frequent hand-washing, using hand sanitizers and rigorous cleaning processes. Coco Plum Resort takes appropriate measures to clean, sanitize, and disinfect guest rooms, linens and shared public spaces. We’re cleaning and disinfecting shared public surfaces more frequently. Additionally, we’re taking necessary steps to make sure all linens are sanitized.

Employee Self Care: In addition to ensuring the health and well-being of our guests, we are also focused on the care of our employees. Coco Plum Resort has reinforced employee sick day policies, requiring time off during all illnesses.

Guest Awareness: If you are sick with COVID-19, or have recently traveled to a banned country, or suspect you are infected with the virus that causes COVID-19, we ask you to follow the Ministry of Health guidelines and not travel to our resort for your own safety as well as the prevention of spreading the disease. See this page for more details on International Airport entry requirements.

With the release of these protocols, we can safely prepare for guest arrivals and are very excited to welcome travelers back to Belize!

The following links have other helpful information for traveling to Belize and safety procedures the country is putting into place.

www.covid19.bz/
www.pressoffice.gov.bz
https://www.travelbelize.org/health-safety

 

If you have any questions please contact us via phone or email at [email protected]. We are here to help!

"What can I say that hasn't already been said? How can I describe in words just how epically amazing and magical Coco Plum truly is? All I can do is offer you more of what 1500 other people have already said. In a word Coco Plum is Perfection."
Do NOT follow this link or you will be banned from the site!